Product Support

Our commitment at AvanTEC and General Dynamics Itronix is to provide you, our client, with both the products and support services necessary for success in your enterprise. The AvanTEC GD-Itronix Client Care Center strives to consistently provide world-class service throughout Australia and New Zealand and continues to make improvements thanks to the valuable input and ideas from our customer base.

The convenient AvanTEC GD-Itronix Client Care Center (CCC) number 02 9420 0438 provides a one-call solution for technical service support 09.00 to 17.00 (Sydney) Monday through Friday (excluding holidays) for:

• Troubleshooting hardware and RMA creation
• Placing unit, part or accessory orders
• Status updates on orders or service repair
• Shipping information
• Delivery confirmation

*** Please have your equipment serial number available ***

Alternatively, you may contact us through the following links 24/7 365 days a year:

Click Here for Technical Support

Click Here to Request an RMA or Return a unit for Repair

Click Here For General Dynamics Itronix Product Driver Downloads

Click Here For General Dynamics Itronix Technical Bulletins